Roofing questions, answered straight.

Frequently asked questions

Does hail or wind damage always show from the ground?

No. Granule loss, bruised shingles, and dented flashing are usually invisible from the yard or the street. A close inspection with photos is the only reliable way to know, which is why every inspection starts with a drone flight that photographs every slope up close, and why a person goes up when the photos call for it.

Do you work with my insurance company?

We document the damage with clear, dated photos, you file the claim with your insurer, and we meet the adjuster at your home to walk the roof and price our own scope of work. We are a roofing contractor, not a public adjuster, so we never interpret your policy or negotiate your claim on your behalf.

How fast can you get someone out?

We can usually confirm an inspection window within minutes of your request, and a local team member follows up to lock in the appointment within one business day.

Is the inspection really free?

Yes. There is no cost and no obligation to move forward afterward.

What if you find nothing?

We tell you that, with the photos from the flight. You are never talked into a repair or a claim your roof does not need.

What happens after I book an inspection?

A local team member confirms the appointment, a certified pilot flies your roof and photographs every slope, and before we leave you see every photo on a tablet with a plain explanation of what we found, either way.

Do I need to be home for the inspection?

It helps. The flight happens from your driveway or yard, over your property only. If you are home, we walk you through every photo on a tablet before we leave. If not, we text you the record and go through it by phone.

What does a new roof cost?

It depends on the size, pitch, and material of your roof, and on the condition of the decking underneath. The inspection and the estimate are both free, and there is never any pressure to sign on the spot.

Can I change my mind after I sign a contract?

Yes. Georgia law gives you three business days to cancel a home improvement contract signed at your home, with no penalty.

Are you a local company?

Yes. Vlaag Roofing is based in Metro Atlanta, and the same company that inspects your roof orders the materials, schedules the crew, and stands behind the install.