Roofing questions, answered straight.

Frequently asked questions

Does hail or wind damage always show from the ground?

No. Granule loss, bruised shingles, and dented flashing are usually invisible from the yard or the street. A close inspection with photos is the only reliable way to know, which is why we get on the roof instead of guessing from a photo you send us.

Do you work with my insurance company?

We document the damage with clear, dated photos, you file the claim with your insurer, and we meet the adjuster at your home to walk the roof and price our own scope of work. We are a roofing contractor, not a public adjuster, so we never interpret your policy or negotiate your claim on your behalf.

How fast can you get someone out?

We can usually confirm an inspection window within minutes of your request, and a local team member follows up to lock in the appointment within one business day.

Is the inspection really free?

Yes. There is no cost and no obligation to move forward afterward.

What if you get up there and find nothing?

We tell you that, with photos. You are never talked into a repair or a claim your roof does not need.

What happens after I book an inspection?

A local team member confirms the appointment, we come out and inspect the roof from the ridge down, and you get a plain explanation of what we found before we leave, along with photos either way.

Do I need to be home for the inspection?

Not necessarily. We typically only need access to the exterior of the roof. It helps if you are reachable by phone so we can walk you through what we find, and we are glad to work around your day.

What does a new roof cost?

It depends on the size, pitch, and material of your roof, and on the condition of the decking underneath. The inspection and the estimate are both free, and there is never any pressure to sign on the spot.

Can I change my mind after I sign a contract?

Yes. Georgia law gives you three business days to cancel a home improvement contract signed at your home, with no penalty.

Are you a local company?

Yes. Vlaag Roofing is based in Metro Atlanta, and the same company that inspects your roof orders the materials, schedules the crew, and stands behind the install.